FAQ

How long until my shirt arrives?

Every shirt is printed to order. Production takes 2–5 business days, then delivery inside the US takes 3–7 business days. You'll get a tracking number by email as soon as it ships.

Ordering for Christmas?

Order by December 7 for delivery before Christmas inside the US.

What if it doesn't fit?

Email us within 30 days of delivery with your order number and the size you need. We'll send a new shirt in the right size once, free — no return shipping to pay.

What if something is wrong with the print?

Misprinted, damaged or not what you ordered? Send us a photo within 30 days of delivery. We'll reprint it or refund you — you don't need to send the shirt back.

Can I return a shirt because I changed my mind?

Because each shirt is made for your order, we can't take change-of-mind returns. Worried about the size? See the free size exchange above.

What sizes do you carry?

Tees come in S through 3XL. The sizes for each shirt are listed on its product page. Measurements are in our Size Guide. Still not sure? Email us before you order and we'll help you pick.

How do I wash it?

Wash cold, inside out, and hang dry. The print will stay sharp a lot longer.

Can I change or cancel my order?

Email us within 12 hours of placing your order and we'll change or cancel it, free. After that your shirt may already be printing — we'll still check, but we can't promise a change once production has started.

Do you ship outside the US?

Not right now. We ship only to addresses in the United States.

How do I reach a person?

Email support@graythrottle.com. A real person reads every message and replies within 1 business day.